 |
Swinton Technology recognise the importance of metering computer systems operability and availability of associated data, and hence the need for users of such systems to receive a responsive quality support service to assist them in the task of minimizing interruption during the rare situations when their systems stop operating correctly. Consequently Swinton Technology's strategy is based around the application of our extensive wealth of metering computer systems expertise in order to assist any metering computer system user who encounters operational problems.
Swinton Technology is in a unique position to be able to offer high quality metering computer system support services on a Global basis, as a consequence of our:
- Strategic business plan that is orientated around the Global supply of high quality products and services
- Team's extensive metering computer solution knowledge and experience covering a vast range of differing metering computer technologies
- Capability and Commitment to provide high quality support services to users of metering computer systems, regardless of the original system supplier
- Web based support tools that were developed to enhance the level of support services we provide
- Remote connectivity capability - where customer communications networks are available
- Familiarity with the requirements of regulatory bodies and specific oil and gas operators engineering practices - some of which are detailed below:
- American Gas Association (AGA)
- American Petroleum Institute (API)
- BP
- Exxon Mobil
- Gosundartvenii Standart (GOST)
- International Standards Organisation (ISO)
- International Organisation of Legal Metrology (OIML)
- Nagyar Olaj es Gazipari Reszvenytarsaaag (MOL)
- Netherlands Measurement Institute (NMI)
- Norwegian Petroleum Directorate (NPD)
- Petronas Guidelines
- Petroleum Authority of Thailand (PTT)
- Saudi Aramco
- Sous-Direction de la Metrologie (SDM)
- Shell
- UK Department of Trade and Industry Guidelines (UK DTI)
Swinton Technology Support Services summary document is available at the download area of our website.
Swinton Technology Support Policy is available at the download area of our website.
Swinton Technology maintenance support system can be accessed here - maintenance support system
Support issues can be submitted by completing an online support form.
|
|
 |
|
|
|
|
 |
 |
|
|
As a consequence of Swinton Technolgy's vast wealth of metering computer systems experience combined with a strategy to provide metering computer system support services, regardless of who supplied the original metering computer system, our staff are exposed to a very wide variety of metering computer system technologies, some of which are detailed below:
- Contrec - 500
- Daniel 2000, 2200, 2508, FloBoss S600, Micro 5000
- Entelec - E2000-10, E2000-20
- Honeywell - Experion / MeterSuite
- Instromet - FC2000
- OMNI - 3000, 6000
- Sarasota - FCT 900, FC 910
- Spectra-Tek - 5000, 868, 869M, 869R, Quantum, Sentinel 1, Sentinel 500
- Solatron 7900, 7915, 7951, 7955
Due to our depth of experience with so many differing flow computer technologies we can rapidly obtain an appreciation of those machines we have not previously encountered.
Swinton Technology is therefore in a position to offer metering computer system support services for all metering computer systems.
|
|
|
 |
|
|
Swinton Technology has developed an on-line maintenance database tool that in combination with our extensive expertise and commitment to provide high quality services, enables us to maintenance support service that exceeds that currently offered by any other metering computer system supplier.
Pertinent system information and support related data is stored in the maintenance database too which is accessible in a user-friendly manner via a web browser to any user with an appropriate login name, password and access to the internet.
A primary advantage of this approach is that all associated data is recorded / traceable. This has a number of advantages, as summarised below:
- All related data is stored in a single location.
- All data is accessible to the customer as and when required.
- All data is accessible to Swinton Technology as and when required - thus facilitating the provision of a higher level of support
- As all associated data is available in the database, the package automatically calculates maintenance support service key performance indicators - thus enabling the customer to monitor the level of support service being provided.
In addition there are summary lists of the reported items, system contacts, documentation, visit reports, equipment, equipment suppliers and equipment manufacturers.
The maintenance database tool is an integral part of Swinton Technology's comprehensive Maintenance Support package.
A Maintenance Database description document is available at the download area of our website.
For further information regarding Swinton Technology support services and our maintenance database tool please either complete an on-line enquiry form, email enquiries@swintontechnology.com
or call us on +44(0)1653 698844
|
|
|
|
